Core service

AI Automation

The repetitive work that drains your team becomes a reliable, observable pipeline — with AI judgement applied exactly where it adds value.

Overview

Operational workflows that run themselves.

Most automation fails because it's either too rigid to handle real-world variance or too autonomous to trust. We blend deterministic workflow engines with AI decision points, so the predictable parts stay predictable and the ambiguous parts get reasoning.

Every automation ships with idempotent steps, retry and compensation logic, full observability, and a kill switch — the difference between a demo and something operations will actually depend on.

Benefits

Why teams choose this

Reliability first

Idempotent, retryable steps with compensation for partial failures.

AI where it counts

Reasoning applied at decision points, not bolted onto everything.

Full observability

Every run is traced, logged, and replayable for debugging.

Fast to value

Highest-friction workflows automated first for compounding ROI.

Capabilities

What we build into every system

Workflow orchestration

Durable execution with Temporal-style guarantees.

Document intelligence

Extraction, classification, and routing of unstructured docs.

Decision automation

LLM-graded branching with confidence thresholds.

System integrations

Connectors for CRM, ERP, ticketing, and data warehouses.

Event-driven triggers

Webhooks, queues, and schedules drive every pipeline.

Human escalation

Low-confidence cases routed to people automatically.

Architecture

Automation pipeline

Event-driven orchestration with AI decision nodes and human escalation.

Click a node to explore connections

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Event TriggerWebhook / queueIngestNormalise inputExtractDoc intelligenceAI DecisionConfidence-gradedOrchestratorDurable stepsSystemsCRM / ERP / DWEscalationHuman review
Use cases

Where it creates leverage

96%straight-through rate

Invoice processing

Extract, validate, match, and post invoices without manual keying.

58%tickets deflected

Support deflection

Classify, draft, and resolve routine tickets automatically.

4 hrsto under 5 min

Onboarding flows

KYC, provisioning, and notifications fully orchestrated.

Let's build something that ships.

Bring us a problem. We'll tell you honestly whether AI is the right tool — and exactly how we'd build it.